How to report a crime in Thailand: protect yourself, then preserve the facts

Use this page well

Start with the service that matches the emergency

Emergency contacts are operational information. Use this guide to prepare, then call the responsible service directly when help is needed.

Prioritise immediate safety

Do not confront a person or return to a dangerous location to gather evidence.

Use the emergency route that fits

Call 191 for an urgent police emergency, 1669 for medical help and 1155 for visitor-oriented assistance or language support.

Record facts without altering them

Keep screenshots, receipts, booking confirmations, photos and a short timeline. Note the location, date, time and any identifying details you can safely observe.

Ask how to obtain a record

When making a report, ask the attending authority what reference, document or next step is available for your insurer, bank or travel provider.

Practical preparation

For a payment dispute, notify your bank or card issuer quickly through the number on your card or official app. For lost travel documents, contact your embassy or consulate using a verified government website; neither action replaces an emergency report when there is immediate risk.