Use this page well
Start with the service that matches the emergency
Emergency contacts are operational information. Use this guide to prepare, then call the responsible service directly when help is needed.
Practical safety guide
Tourist Police publishes 1155 as its hotline and presents its app as a channel for assistance, translation and tourism information. Use it when a visitor needs help navigating a safety or tourism problem; use 191, 1669 or 199 when the situation needs police, medical or fire dispatch.
Use this page well
Emergency contacts are operational information. Use this guide to prepare, then call the responsible service directly when help is needed.
Explain your language, location, what has happened and whether anyone is in immediate danger.
For an active threat call 191; for injury or illness call 1669; for fire call 199.
Keep booking details, receipts, photos, messages and the operator or venue name. Do not hand over originals unless an official process requires it.
Use the Tourist Police website or official app listing rather than a phone number or messaging account supplied by an unknown person.
Tourist Police publishes area and station information. Before travelling to an office, verify its current address and opening details on the official site. If you are reporting a time-sensitive incident, call first rather than relying on a web page.
Primary sources checked 24 August 2026
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